Portal & App Outage

Incident Report for i360

Resolved

We have implemented a fix with our hosting provider to resolve this issue. Please reach out to [email protected] if you encounter any issues or have any questions. Thank you for your patience!

Posted Feb 17, 2020 - 12:11 EST

Update

We are continuing to work on a fix for this issue.

Posted Feb 17, 2020 - 11:57 EST

Update

i360 is continuing to work with our hosting provider to resolve this issue. We apologize for any inconvenience.

Posted Feb 17, 2020 - 11:28 EST

Identified

A third-party service provider is experiencing issues which are affecting various i360 products. Our team is working with the vendor to implement a fix.

Posted Feb 17, 2020 - 08:16 EST

This incident affected: i360 Walk (iOS, Android), i360 Call (iOS, Android, callingfromhome.com), and i360 Action, i360 Connect, i360 Vote, i360 Events, API.